Key takeaways
- You can accumulate Telecel Red Coins through recharges, bundle purchases, and using Telecel Cash.
- Dial *533# to redeem your points for airtime, data bundles, and other discounts.
- Accumulated Telecel points (Red Coins) expire annually.
Telecel Ghana rewards loyal customers through Red Coins, redeemed for airtime, data bundles, and other service discounts. Here’s everything you need to know about the programme.
What are Telecel points?
Telecel points, or Red Coins, are loyalty rewards that prepaid and hybrid customers earn by buying airtime and bundles, transferring credit, and using Telecel cash and third-party platforms.
For every GHS 0.10 recharged, you earn 1 Red Coin, and the airtime and data you redeem are valid for one week.
How to redeem your Telecel points?
You can redeem your Red Coins through the following methods:
Method #1 — Using the USSD code
You must first know your Red Coins balance to redeem them. Here’s how:
- Dial *533#.
- Select Check Red Coins to view your balance.
- You’ll receive a prompt showing your red coins balance. Enter 0 to go back.
- Choose Redeem Red Coins.
- Select your preferred reward category.
- Choose your preferred package.
If successful, you’ll receive an SMS confirming your purchase.
Method #2 — Using the Telecel Play app
The Telecel Play app offers a simple way to view your points and redeem them for rewards:
- Launch the Telecel Play app.
- Scroll down and select Red Loyalty under Value Added Services.
- Choose your preferred reward category.
- Select your preferred package.
- Tap Redeem.
Wait for the SMS confirming your reward.
Important tips to know
Here are three efficient ways to manage your red coins from the Telecel loyalty program:
- Regularly use Telecel for calls, data, and SMS.
- Keep track of your points balance so you don’t miss out on any opportunities to redeem prizes.
- Redeem your accumulated Red Coins periodically to enjoy the benefits and keep them from expiring.
FAQs
Do Telecel’s loyalty points expire?
Yes, Telecel points expire one year after they start accumulating. For instance, if you start earning points from January 2025, they’ll expire in January 2026.
Can I transfer Telecel points to another user?
No, you can’t transfer Telecel points to another user.
How do I check my Telecel points balance?
You can check your balance by dialling *533# and selecting Check Red Coins.
Conclusion
Access your Telecel points now and redeem them for data, airtime, and discounts.
Remember to stay active on Telecel Ghana’s services, monitor your points, and redeem them periodically to maximise the Red Loyalty program.
Have any questions? Please share them in the comments.
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