How to register your Telecel SIM?

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Key takeaways

To register your new Telecel SIM, visit a Telecel office or an authorised agent with your Ghana Card and digital address.
To re-register or link your Ghana card to your SIM, dial *404# and follow the prompts. Then, visit a Telecel office to complete biometric verification.
Dial *400# to confirm if your SIM is registered.

The National Communication Authority (NCA) mandates that all SIM cards be registered to enhance security and reduce fraudulent activities. Here’s a step-by-step process for registering your Telecel SIM card.

SIM registration requirements

To register your Telecel SIM, you will need:

A Telecel Ghana SIM card
A valid Ghana Card
Your Ghana Post address

How to register your Telecel SIM?

You can register your Telecel SIM through an authorised agent or by visiting the nearest Telecel office.

Through an authorised agent

Simply find a Telecel agent near you to register your SIM. Provide your Ghana card and personal details, including your full name and date of birth. The agent will then capture your biometric data.

Through the Telecel office

Alternatively, you can visit the nearest Telecel office with the requirements to register your SIM card.

A Telecel staff member will assist you in completing the registration process, including capturing your biometric details.

Once all required information is verified, your SIM card will be activated and ready for use.

How to re-register your Telecel SIM?

Re-registering your existing Telecel SIM involves two steps: first, you must link your National ID (Ghana Card) to your SIM, and then you must do a biometric registration.

Here’s how to re-register an existing Telecel SIM, following NCA directives:

Dial *404#.

telecel sim registration code

Enter your name, Ghana card number, and date of birth.
You’ll receive a notification with your name and your unique code.

Once complete, visit the nearest authorised agent or Telecel office with your name, unique code, and Ghana post address for biometric registration.

Quick tip: Given that new SIM cards must now be registered with the Ghana card and no other ID, re-registration is unnecessary for new SIM cards.

How to check for successful registration?

To verify if your Telecel SIM has been successfully registered, dial *400#. A pop-up message will display your name, ID type, unique code, and BCAP. If BCAP is ‘Yes,’ then registration was successful.