Key takeaways
- Dial *151# to access all Telecel regular services and 100 for Telecel customer service.
- To buy data bundles, check balance, and manage data subscriptions, dial *700#.
- Dial *110# to manage Telecel cash services.
Telecel Ghana offers a range of services that are accessible through various shortcodes. In this article, we’ll provide a complete list of these shortcodes to help you easily navigate their services.
General shortcodes
Telecel provides several shortcodes for account management and customer service inquiries:
| Service description | Shortcode |
| Customer care | 100 |
| Know your number | *127# |
| Check balance | *124# |
| SIM registration status | *400# |
| Check the numbers linked to your Ghana card | *402*1# |
| Reseller code | *484# |
| Manage subscriptions | *463# |
| Telecel information services | *151# |
| Check eSIM status | *700*6# |
| MeBanbo Insurance | *269# |
| Redeem loyalty points | *533# |
| Number for life | *565# |
| Manage Value Added Services (VAS) | *463# |
| Telecel registrations | *145# |
Telecel data shortcodes
Buy bundles and check your data balance with the following shortcodes:
| Service description | Shortcode |
| Buy data | *700# or *5959#. |
| Flexi | *700# -1 -1 |
| Fibre broadband (FBB) | *900# |
| Bossu data | *700# -1 -8 or *5588# |
| Check bundle balance | *126# or *700# -2 |
| Bundle for someone | *700# -4 |
| Stop Auto-renewal of data bundle | *700# -3 |
| Pay As You Go browsing (PAYG) | *700# -7 |
| Hourly bundle | *700# -1 -6 |
| Data roaming | *700# -1 -9 |
| Weekly bundle | *700# -1 -4 |
| 2 Moorch | *700# -1 -2 |
| Night bundle | *700# -1 -7 |
Telecel call and voice shortcodes
Here’s a list of shortcodes for call and voice bundles:
| Service description | Shortcode |
| Borrow credit | *505# or *200# -8 |
| Transfer credit | *516# |
| Unlimited voice offer | *200# -5 |
| Caller tunes service | *585# |
| Telecel IDD packages | *150# -1 |
| Roaming voice | *150# -2 -1 |
| Check IDD and roaming balance | *150# -3 |
| Stop Auto-renewal of IDD and roaming services | *150# -4 |
Telecel Cash shortcodes
Here’s a list of shortcodes for your Telecel Cash transactions:
| Service description | Shortcode |
| Telecel Cash | *110# |
| Send money | *110# -1 |
| T-Cash self-service (PIN reset, Telecel cash reversals, agent locator, support) | *110# -7 |
| Make payments | *110# -4 |
| Buy airtime or data | *110# -3 |
| Withdraw money | *110# -2 |
| Telecel cash self-registration | *558# |
| Telecel merchant/agent registration | *578# |
| Agent helpline | *591# |
| Access financial services | *110# -5 |
| Manage T-Cash account | *110# -6 |
Promotion and special offers
Here’s a list of promotional offers for internet, call and SMS bundles:
| Service description | Shortcode |
| Telecel Red offers | *200# or *7070# |
| Telecel Made4Me | *530# or *543# |
| SMS pack | *700# -5 |
| Unlimited voice offer | *480# |
| Vim offer | *556# |
| Telecel Xtreme | *5888# |
| Welcome service (news, SIM card registration, customer service, etc.) | *127*11# |
| Telecel device micropayment | *474# |
FAQs
How do I contact Telecel Ghana’s customer care?
You can contact Telecel Ghana’s customer care via their toll-free number, 100, or via 0505555111 when calling from other networks like MTN and AirtelTigo. You can also reach them at:
- WhatsApp: 050 1000 300
- Facebook: Telecel Ghana
- Email: info@telecel.com.gh
- Twitter: @TelecelGhana
Conclusion
These shortcodes give you quick access to managing Telecel services.
Whether you want to check your balance, purchase data, or use mobile money service, these codes ensure you stay connected easily.
Keep this guide handy, and if you have questions, share them with us in the comments.
