Telecel broadband: Price, coverage and packages

Key takeaways

• Telecel Broadband uses a fibre-optic cable network to deliver high-speed internet up to 300 Mbps.
• It has various packages, including Flexi offers, family plans, standard data plans, and add-on bundles.
• Dial *900# to complete sign-up, request broadband installation, or purchase a bundle.

Telecel Ghana offers broadband services designed to meet the different needs of its customers. In this article, we break down its speed, coverage, packages, and how to get started.

What is Telecel broadband?

Telecel Broadband is a high-speed internet service provided by Telecel Ghana. It uses a fibre-optic cable network to provide up to 300 Mbps of fast and reliable internet to homes and offices.

In contrast, MTN’s fibre broadband offers speeds up to 60 Mbps.

We ran a speed test on Telecel Ghana’s fiber broadband over Wi-Fi.

We got a download speed of about 22 Mbps (21.96 Mbps), upload speeds of roughly 18 Mbps (18.31 Mbps), and a low ping of 6 ms, which is promising for streaming, video conferencing, online gaming and most household needs.

Important: Testing over Wi-Fi does not fully capture a wired connection’s potential. When connected with an Ethernet cable, you might see even faster speeds.

How to apply for Telecel broadband?

To apply for Telecel broadband, you must have available coverage in your area. We’ll show you how to check in the steps below:

1. Visit the Telecel Broadband page.
2. Turn on your location and select Check Availability.

Tip: If that doesn’t work, tap Click here to find your location and manually input your location.

3. Select Proceed if the service is available in your area.

4. Choose your preferred broadband option (residential, one business, FTTB).

Note: Residential broadband is for personal or home use, one business is for small and medium-sized businesses, and FTTB (Fibre to the Building) is for large businesses.

5. Complete the online application form and tap Next.

6. Follow the prompts to complete the application.
7. After your application is processed, Telecel will schedule an installation appointment.

Alternatively, you can apply in person at any Telecel office near you. Go with your Ghana card and GPS address. The installation is free as of October 2024.

Telecel broadband packages

Telecel has various broadband packages for its customers. These include:

Flexi offers

The Flexi package has two offers: the non-expiry offer and the 30-day validity offer. The minimum purchase amount is GHC 100.

One family packages

The one family packages offer substantial data volumes for up to four mobile devices for 30 days. You also get added perks such as voice and SMS bundles. Here are the available packages:

Standard data plans

Standard data plans are regular internet bundles ideal for users with consistent internet usage patterns.

These bundles are valid for 30 days; if renewed before expiration, unused data is rolled over and is valid for 45 days.

Add-on bundles

You can purchase Add-on bundles to supplement your existing broadband plans. They come in various forms: Mini, Bolt-on, and Unlimited.

Note: The Too Moorch unlimited offer gives you a 100% bonus for GHS 150 on your monthly subscription, which expires with it.

How to buy Telecel broadband data?

You can buy Telecel broadband data using the USSD code or the Telecel Play app.

Using the USSD code

Here’s how to buy your Telecel broadband data with the USSD code:

1. Dial *900#.
2. Select your broadband account.
3. Select Fixed Broadband.
4. Select Buy Bundle.
5. Select your preferred package.
6. Follow the prompts to purchase your bundle.

You’ll receive a notification confirming the purchase was successful.

Using the Telecel Play app

The Telecel Play app is an alternative way to purchase your Telecel broadband data:

1. Launch the app.
2. Go to Telecel.
3. Select Broadband.
4. Choose Fixed Broadband Packages.
5. Select your preferred package and bundle (for Flexi bundles, enter your preferred amount).
6. Follow the prompts to purchase the bundle.

You’ll receive a notification confirming the purchase was successful.

How to check your Telecel broadband data balance?

Here’s how to check your Telecel broadband data balance:

1. Dial *900#.
2. Select your broadband account.
3. Select Check balance.

You’ll receive a notification of your available broadband balance.

FAQs

How do I log into my Telecel broadband?

To log into your Telecel broadband:

1. Connect your device to the Telecel broadband network (via Wi-Fi).
2. Open a web browser and enter the router’s IP address.
3. Enter the default username and password to log in.

How do I find my Telecel broadband name and password?

The Telecel broadband name and password are provided in the router’s manual or on a sticker on the back of the device.

Do Telecel broadband bundles expire?

Yes, Telecel broadband bundles are valid for 30 days, except for the Flexi non-expiry bundles.

What is the Telecel broadband shortcode?

The Telecel broadband shortcode is *900#.

Can you relocate the Telecel broadband?

Yes, you can relocate your Telecel broadband, provided the service is available in that area.

Conclusion

Telecel broadband offers flexible plans and robust coverage to cater to various internet needs. Whether for personal or business use, there’s a package tailored just for you.

Don’t hesitate to contact Telecel customer service for further assistance. We’d love to hear your questions and experiences with Telecel Broadband in the comments.