How to apply and activate MTN eSIM in Ghana?

Key takeaways

• Applying for an MTN eSIM is free, and you can do so via the MyMTN App or the MTN eSIM portal.
• To check your device’s eSIM compatibility, dial *#06#. If an EID number appears, your device is compatible.
• MTN Ghana rewards new eSIM subscribers with a 10 GB data bundle.

It’s time to ditch your SIM card and enjoy the convenience of an eSIM. In this guide, we will walk you through the simple process of applying and activating your MTN eSIM—from checking your phone’s compatibility to installing your digital profile. Let’s get started.

What is the MTN eSIM?

The MTN eSIM is a digital version of the physical SIM card embedded in a mobile device. It allows you to access MTN Ghana’s mobile data and network offerings without a physical SIM card. One of the main advantages of using an MTN eSIM is having multiple SIM profiles or numbers on one device.

Is your phone eSIM compatible?

To determine if your device supports eSIM, dial *#06#. You should see a 32-digit Embedded Identity Document (EID) number, a unique identifier that helps your device connect to a service provider without a SIM card. If you don’t, there’s a chance your phone isn’t eSIM compatible.

Alternatively, check under Settings > Cellular for an option to Add eSIM on iOS devices or go through Settings > About Phone and look for Status or SIM status on Android devices for the option to add an eSIM.

How to apply for the MTN eSIM?

To apply for the MTN eSIM, you will need the following:

• An eSIM-compatible device.
• A registered MTN mobile number.
• National identification card (Ghana Card).
• A valid email address.

Once you have these requirements in place, you can choose one of the two convenient options to apply for your eSIM: through the My MTN Ghana app or the MTN eSIM portal.

Option #1 – Via MyMTN App

Here are the steps to apply for your MTN eSIM through the MTN mobile app:

1. Open the MyMTN app.
2. Tap on More at the bottom right of the screen.

3. Select Get E-Sim to start the application process.

4. Enter your MTN mobile number and click Request OTP.

5. You will receive a six-digit code from MTN. Input the code in the boxes provided to verify your identity.

6. Complete the eSIM Request form and submit your application.

After a few minutes, MTN will send you a confirmation message via SMS. The application processing takes up to 72 hours. MTN will inform you to check your email for any further updates.

Option #2 – Through the MTN eSIM portal

If you do not have MTN’s mobile app installed, you can access the MTN eSIM Request Portal directly through the following steps:

1. Visit the MTN eSIM Request Portal.
2. Enter your MTN mobile number and click Request OTP.

3. Input the six-digit OTP code sent to your phone number to verify your identity.

4. Fill out the eSIM Request form and click Submit Request.

Similar to the MyMTN app method, you will receive a confirmation message from MTN. After a 72-hour processing time, MTN will reach back to you through your email with further updates.

How to activate your MTN eSIM?

After the application processing window, an MTN representative will contact you to verify your details. You will also receive further instructions through your application email.

The email contains instructions on how to activate your MTN eSIM profile on your mobile device and two essential documents:

1. Installation guide: A step-by-step manual to guide you through the activation process.
2. QR code: A scannable code that can be used to download a new digital profile on your device.

After you have successfully scanned the QR code, reply “Done Scanning” to the email. MTN will then complete the activation process remotely. Once done, your eSIM will start working.

Should you use an eSIM?

Using an eSIM has many benefits and advantages. Here are a few of them:

• Convenient: With an eSIM, you no longer have to worry about activating your network with a traditional SIM card. If your mobile device is lost or stolen, you can easily disconnect your profile and reactivate your eSIM on another device.
• Enhanced security: Unlike traditional SIM cards, eSIMs are embedded into your phone, making them impossible to remove and insert into another phone. This reduces the risk of SIM card theft and loss.
• Use multiple profiles: eSIM-compatible devices allow you to use many different numbers or network providers on one device simultaneously.
• Connect to multiple devices: With an eSIM, you can connect to all your devices, including tablets, smartwatches, and smartphones.

On the downside, eSIM services are limited to specific devices. This restriction is an inconvenience if you frequently switch phones. Additionally, when you lose your device or switch to a non-compatible type, you will need to visit an MTN service centre for further assistance.

FAQs

Are there any rewards for activating your MTN eSIM?

Yes, MTN rewards newly activated eSIM subscribers with a 10GB one-time non-expiry data bundle.

How much does it cost to activate your MTN eSIM?

The eSIM application and activation are entirely free for all MTN subscribers.

Final words

Activating your MTN eSIM is a free, simple, and straightforward process that offers numerous benefits. Now that you have the correct information, it’s time to decide and make that switch and enjoy the freedom of managing multiple networks on one device.

Do share your thoughts or experiences in the comments below, and let us know if you have any questions about the process.