Key takeaways
- You can check your Telecel Cash limit by dialling *110# or through the Telecel Play app.
- Your transaction limit depends on your account tier: Minimum, Medium, or Enhanced.
- To increase your limit, visit a Telecel office with your Ghana Card and a utility bill or recent bank statement.
Knowing your Telecel Cash limits helps you avoid failed or delayed transactions. In this guide, we explain the limits and show you how to check and upgrade them if necessary.
What is the Telecel Cash limit?
The Telecel Cash limit is the maximum amount of money you can send, receive, or keep in your mobile money wallet. These limits are set to comply with Bank of Ghana regulations and to prevent fraud. Your limit depends on your account tier.
There are three types:
- Minimum account
- Medium account
- Enhanced account
Here’s a breakdown by account type:
Account type | Daily limit (GHS) | Monthly aggregate (GHS) | Maximum account balance (GHS) |
Tier 0 (Minimum) | 3,000 | 10,000 | 5,000 |
Tier 1 (Medium) | 15,000 | Unlimited | 40,000 |
Tier 2 (Enhanced) | 25,000 | Unlimited | 75,000 |
How to check your T-CASH limit?
Telecel provides two convenient ways to check your current limit:
Using USSD code
Follow these steps:
- Dial *110#.
- Select My Account.
- Select Account Information.
- Select Account Limits.
- You’ll receive a message displaying your daily transaction limit, maximum wallet balance, and monthly aggregate.
That’s it. Let’s look at the alternative method.
Using the Telecel Play app
The Telecel Play app provides an alternative way of checking your Telecel Cash limit:
- Launch the Telecel Play app.
- Tap on Wallet at the bottom of your screen.
- Select More Services.
- Scroll down and choose Cash Account Information.
- Select Account Limit.
- The app will display all your current limits.
Like the USSD method, using the Telecel Play app to check your Telecel Cash limits is also straightforward.
How to increase your Telecel Cash limit?
To increase your Telecel Cash limit, visit the nearest Telecel office with your Ghana Card and a bank statement for the last three months or a utility bill in your name. Once approved, Telecel will upgrade your wallet to a higher tier and adjust your limits accordingly.
Conclusion
Staying informed about your Telecel Cash limits is key to ensuring smooth and uninterrupted transactions.
And if your current limit doesn’t match your needs, simply visit a Telecel office with the required documents to upgrade your account.
Have questions or feedback? Please share them in the comments.