Key takeaways
- To get a Telecel eSIM, ensure you have a Ghana Card, an email address, and a compatible phone.
- Visit any Telecel shop to register. You’ll get a QR code by email to activate your eSIM.
- You get a free 5GB data bonus once your eSIM is successfully activated.
If you’re wondering how to get a Telecel eSIM in Ghana, this guide provides everything you need to know, from eligibility requirements to activation steps.
What is the Telecel eSIM?
A Telecel eSIM is a digital SIM embedded in your mobile device.
It’s a modern alternative to physical SIM cards. So, instead of inserting a SIM card to access mobile services, you can download and activate your SIM profile digitally from Telecel.
It’s available to both new and existing customers, with a 5GB bonus awarded upon activation.
Eligibility and requirements
To get a Telecel eSIM, you’ll need:
- A valid Ghana card.
- A working email address.
- An eSIM-compatible device.
Note: To check compatibility on an Android device, dial *#06#. If your device shows a 32-digit EID number, it supports eSIM.
How to get a Telecel eSIM?
If you’re eligible following the requirements above, follow these steps to get a Telecel eSIM:
- Visit the nearest Telecel retail shop.
- Provide your Ghana Card, Telecel number (if you are an existing customer), and email address to the agent.
- After registration, Telecel will send an activation QR code to your email.
- Open the QR code on a laptop or another device, then scan it with your mobile phone to install your eSIM profile.
Note: Keep the QR code secure to prevent unauthorised access to your eSIM. You can follow the steps here to install your Telecel eSIM profile.
- Follow the on-screen instructions to complete the activation process.
That’s all, you should have a working Telecel eSIM. Easy, right?
Sometimes, the customer support agent may assist with the activation, but you’ll still receive the QR code by email. You can reuse this code up to five times on a single device.
FAQs
Can I switch back to a physical SIM from my Telecel eSIM?
Yes, you can switch back to a physical SIM by visiting a Telecel service centre and requesting a SIM swap. You’ll need your Ghana card to verify your identity.
Is the Telecel eSIM available for prepaid and postpaid customers?
Yes, Telecel eSIMs are available for both prepaid and postpaid customers.
Outro
Activating a Telecel eSIM is convenient and straightforward, and comes with enhanced security, and no need for a physical SIM.
If you have questions? Feel free to share them with us in the comments below.