How to redeem your MTN points?

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redeem mtn points

Key takeaways

  • MTN Rewards lets you earn points from calls, SMS, data, and MoMo transactions.
  • You can redeem your loyalty points for airtime, data bundles, and other discounts.
  • Dial *550# and select option 7 to access the MTN loyalty points menu.

Thanks to the MTN Rewards programme, you can now earn loyalty points and redeem them for amazing deals. We’ll tell you all about it in this guide.

What are MTN rewards?

MTN Rewards is a loyalty programme that allows customers to earn points for using MTN services such as making calls, sending SMS, browsing the internet, and using MTN Mobile Money.

The points you earn can be redeemed for various rewards like airtime, data bundles, and discounts from third-party vendors like Just Chinese, Santinos Restaurant, and Retro Eyeglasses.

How to redeem your MTN points?

You can redeem your MTN points using either the USSD code or the MyMTN mobile app:

Using the USSD code

To redeem your reward, first check your balance points.

  1. Dial *550#.

mtn rewards ussd code

  1. Select MTN rewards.

mtn offers menu

  1. Select 99 for More.

welcome to mtn rewards

  1. Choose Check Points Balance.

check mtn rewards point balance

  1. Wait for the SMS displaying the points you have accumulated.

mtn loyalty points balance

Now that you know your total loyalty points, you can choose how much to convert into rewards.

Here’s how to go about it:

  1. Dial *550# again.

mtn rewards ussd code

  1. Select MTN rewards.

mtn offers menu

  1. Choose 99 for More.

welcome to mtn rewards

  1. Select Redeem points.

mtn rewards menu

  1. Choose your reward option (airtime, data bundles, other rewards).

mtn reward offers

  1. Select a validity period.

mtn rewards validity period

  1. Select your preferred package.

mtn rewards data packages

  1. Choose 1 to confirm the points redemption.

confirm mtn rewards point redemption

You’ll receive an SMS within 48 hours confirming the package you redeemed.

Using the MTN mobile app

The MTN mobile app lets you convert your points with a few hits:

  1. Log in to myMTN app.
  2. Tap Shop at the bottom of the homepage.

mymtn app shop

  1. Select Rewards. Your loyalty points balance will be displayed.

mtn shop options

  1. Under Redeem points, choose your reward.

redeem points mymtn app

  1. Choose a validity period and package based on your points balance.

mymtn app points redemption

  1. Review the transaction and tap Confirm at the bottom of your screen.

review mtn points redemption transaction

  1. You should receive a confirmation prompt.

mtn loyalty points redemption successful

That’s it. Use your package wisely within it’s validity period so it does not expire.

3 tips for maximising your MTN rewards

Below are some tips to help you get the most out of your MTN loyalty points:

  • Use the various MTN services frequently to accumulate points faster.
  • Check your MTN points balance to keep track of your earnings and plan your redemptions accordingly.
  • Do not allow your points to expire; instead, redeem them periodically for rewards.

FAQs

Do MTN’s loyalty points expire?

Yes, unredeemed MTN loyalty points expire and reset to zero every year on December 20. You can start earning points again from January 1 of the following year.

Can I convert my MTN reward points to cash?

No, you can’t convert your MTN reward points to cash. However, you can redeem it for prizes such as airtime or data bundles.

Can I transfer my MTN points to another MTN user?

Yes, you can transfer your MTN points to another MTN user.

Conclusion

Following these steps and tips, you can easily redeem your MTN points and receive various rewards.

Stay active on MTN and redeem your points frequently to get maximum benefit from the MTN Rewards program.

Have questions? Share them in the comment section.

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